Question 1

What is JFAM Packaging?

Accepted Answer

JFAM Packaging Supplies Trading is a registered supplier of industrial and commercial packaging materials serving businesses across Metro Manila and nearby regions.

Question 2

Why is JFAM Packaging listed in Taguig but still serving Makati?

Accepted Answer

JFAM Packaging's pickup/business address is now officially listed at 7019 Colonel Santos, South Cembo, Taguig, 1214 Metro Manila. The area was formerly associated with Makati before the jurisdiction update. We still serve Makati, Taguig, and the whole Metro Manila through pickup, Lalamove, Grab, and arranged delivery. We remain your trusted stretch wrap supplier Metro Manila and dedicated source for packaging supplies Makati and beyond.

Question 3

Where are you located?

Accepted Answer

Our main distribution warehouse is strategically located at 7019 Colonel Santos, South Cembo, Taguig, 1214 Metro Manila, Philippines.

Question 4

What are your core products?

Accepted Answer

We specialize in Stretch Film (Jack Wrap), Bubble Wrap, and OPP Packaging Tape for high-volume users.

Question 5

Do you deliver to all Metro Manila areas?

Accepted Answer

Yes, we dispatch to all 17 Metro Manila LGUs, including Makati, QC, Manila, Pasig, and Alabang.

Question 6

How can I request a quotation?

Accepted Answer

You can use our online Quotation Maker, call us directly, or message us on Viber/Messenger.

Question 7

What are your business hours?

Accepted Answer

We operate Monday to Saturday from 6:00 AM to 9:00 PM, and Sundays from 10:00 AM to 9:00 PM.

Question 8

What is the difference between stretch film and stretch wrap?

Accepted Answer

They are the same material (LLDPE). 'Film' usually denotes the material or machine rolls, while 'wrap' implies the manual application. In the Philippines, both are often called 'Jack Wrap'.

Question 9

What sizes of bubble wrap are available?

Accepted Answer

Our bubble wrap is available in 20-inch and 40-inch widths and is specified by approximate roll weight. We also carry Big Eye (larger bubbles) variants.

Question 10

Why should I use black stretch film?

Accepted Answer

Black opaque stretch film provides concealment from view and conceals the contents of your pallet, deterring theft and pilferage.

Question 11

What micron thickness is your packaging tape?

Accepted Answer

We stock standard 43-micron tape for general use and 50-micron heavy-duty tape for demanding warehouse cartons.

Question 12

Do you sell boxes?

Accepted Answer

Yes, we supply Balikbayan boxes and Corrugated single face rolls, though our primary volume focus is on wraps and tapes.

Question 13

Is same-day delivery available?

Accepted Answer

Same-day dispatch may be available through Lalamove, Grab, or an available vehicle for orders confirmed before cutoff, subject to stock, destination, order size, and courier availability.

Question 14

How are delivery fees calculated?

Accepted Answer

Delivery fees and arrangements are confirmed based on order volume, destination, and vehicle requirements.

Question 15

Is there a minimum order quantity (MOQ)?

Accepted Answer

For retail walk-ins, there is no strict MOQ. For delivery, MOQs depend on the courier cost. For wholesale B2B pricing, specific volume tiers apply.

Question 16

Do you offer bulk discounts?

Accepted Answer

Absolutely. We are a direct supplier, and our pricing model heavily favors volume purchases for warehouses and e-commerce hubs.

Question 17

Can you deliver on weekends?

Accepted Answer

Yes, our logistics team operates on weekends to ensure your supply chain never stops.

Question 18

How do I place an order?

Accepted Answer

You can request a quote online, call our sales hotline, or use our e-commerce store for standard retail quantities.

Question 19

What payment methods do you accept?

Accepted Answer

We accept Bank Transfers (BDO, BPI, etc.), GCash, Corporate Checks (subject to clearing), and Cash on Delivery for established partners.

Question 20

Do you issue Official Receipts (OR)?

Accepted Answer

Yes, we are a fully registered DTI and BIR VAT-compliant business. We issue official receipts for all transactions.

Question 21

What is your return policy?

Accepted Answer

We replace defective or factory-damaged items within a specific window. Please refer to our Return Policy page.

Question 22

Can I pick up my order?

Accepted Answer

Yes, you can schedule a pickup directly from our Taguig warehouse during operating hours.

Frequently Asked Questions

General Questions

Products & Specifications

Delivery & Wholesale Pricing

Ordering & Payment

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